The pandemic is calling into question all the principles and bases of retail, starting with the loyalty programs that brands have taken years to methodically construct. A recent McKinsey study reveals that more than “77 percent have tried new shopping behaviors, including new channels, stores, and brands”. Ogloba believes that retailers must quickly move…Details
In the current situation businesses need to adapt. Digital gift cards and vouchers can help online sales, while retaining customers when physical stores reopen.. Read the full text here: here
Indonesia, the world’s 4th most populous nation, shows a strong entrepreneurial spirit in various sectors, and this might explain its surge both in terms of GDP  and people empowerment . In Indonesia, this entrepreneurial spirit is embodied by the “Gotong Royong” mindset. From Arisan to Digital Products MAPAN, Gojek’s  digital community-based business in Indonesia,…Details
The past 20 years has seen a great deal of innovation in the payments and rewards programs sectors. This is set to continue in the future. Read the full article here to gain valuable insight into the future of payments and rewards programs.
Disruptive business models like those used by Uber and AirBnB have allowed them to become major players in recent years. This intermediation facilitates doing business with people, rather than established players. While great news for companies utilizing these new business models, for traditional retailers who rely on physical stores this movement towards “Uberization” can lead…Details