The Back Office hotline module allows our customer service representatives to answer card queries, and assist with technical and operational enquiries from retailers. The online system also allows queries from card holders.
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Ogloba’s Gift Card System Back Office is the state-of-the-art, but user-friendly interface, from which our clients’ staff monitor their entire Gift Card System. Complete gift card program management is possible through a number of comprehensive modules.
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The product modules allow the clients to design and configure their gift cards so they to match their particular needs. The module also allows stock levels of cards to be monitored and managed.
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The permission modules allow clients to configure who, within their organization, can access and use which functions on the Back Office platform. This not only simplifies the functionality for users, but restricts access and increases data security.
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